A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

McDonald's placed lowest in customer service survey McDonald’s earned the worst ACSI score (70), but ACSI analysts believe ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index was developed at the University of Michigan by a prominent group of scientists ...

For the 11th consecutive year, Chick-fil-A has done what none of its competitors seem to be able to pull off. With a steady ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.

American consumers gave Chick-fil-A top marks, two Decatur restaurants closed and a major conference for hemp beverages is coming to Atlanta.

ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index (ACSI) was established in 1994 at the Ross School of Business, the University of ...

提供：Sabrina Ortiz/ZDNET ※クリックすると拡大画像が見られます American Customer Satisfaction Index（ACSI）の最新調査によると、スマートフォンユーザー ...

It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...

From McDonald's and Wendy's to Panera Bread, here's when restaurant chains across the Chicago area stop serving breakfast.