Broadband ISP and mobile operator Virgin Media and O2 (VMO2) has this morning informed ISPreview that they've created and ...

Virgin Media O2’s new Lumi AI tool offers real-time prompts and resolution suggestions to human agents, enhancing ...

As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, ...

Virgin Media O2 has created and launched a new AI tool, Lumi AI, to help customer service agents provide faster, more ...

VMO2 unveiled its proprietary new AI tool designed to support customer service agents and improve issue resolution.

Millions of Virgin Media and O2 customers are set to benefit from a significant change. Virgin Media O2 has developed and ...