Phone companies have been expanding their technology-support offerings, and AT&T Inc. took that trend one step further Thursday by introducing a tech-help plan that's even available to people who ...

I called ATT tech support, and the support rep said her tech support software was down and wouldn't allow her to bring up anyone's account. I have to call again at 7am eastern.

AT&T Tech Support 360 provides 24/7 online IT support, including assistance with wireless network setup, software installation and training, setup of security software and configuration of ...