The chatbot is part of Elon Musk and President Donald Trump’s ambitions to use AI and other technologies to cut costs and modernize the US government.

Instagram is testing a program that offers its top influencers the ability to interact with their followers over direct messages using a chatbot.

A.I. chatbots can do a passable job of generating short essays. Whether their use on college applications is ethical is the subject of fierce debate.

According to Gurman, Apple is internally testing a generative AI chatbot it developed that some are calling Apple GPT.

With the raised appetite for self-service technologies with consumers, and the willingness to embrace this new type of coworker, the time is now to rethink your IVR and chatbot projects.