To resolve the 'Word cannot open the existing file (Normal.dotm)' error, reset the Normal.dotm file, use Open and Repair, and disable add-ins.

Looking at the error message “Word experienced an error trying to open your file” is really bad. Users often find it hard to handle such scenarios and look for effective solutions to repair ...

See how you can fix Microsoft Word is trying to recover your information error while opening a downloaded template or file on a Windows PC.

Q: Some of my files are turning into files I can't open. I get this message in a box: "Word experienced an error in trying to open the file. Try these suggestions.

In the case of Microsoft Word, its primary file extension is .docx, and it knows how to open and read properly formatted .docx files.