It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...

McDonald's placed lowest in customer service survey McDonald’s earned the worst ACSI score (70), but ACSI analysts believe ...

American consumers gave Chick-fil-A top marks, two Decatur restaurants closed and a major conference for hemp beverages is coming to Atlanta.

For the 11th consecutive year, Chick-fil-A has done what none of its competitors seem to be able to pull off. With a steady ...

From McDonald's and Wendy's to Panera Bread, here's when restaurant chains across the Chicago area stop serving breakfast.

Satisfaction at sit-down restaurants dropped slightly over the last year, but one restaurant continues to take the crown.

according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in travel, a shaky economy and concerns about the future for premium travel services ...

In the latest American Customer Satisfaction Index survey, fiber broadband's fast speeds place it far ahead of cable, with AT&T in the lead. Among non-fiber providers, T-Mobile takes the prize.