A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

It hasn't been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

McDonald's placed lowest in customer service survey McDonald’s earned the worst ACSI score (70), but ACSI analysts believe ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index was developed at the University of Michigan by a prominent group of scientists ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.

ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index (ACSI) was established in 1994 at the Ross School of Business, the University of ...

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

提供：Sabrina Ortiz/ZDNET ※クリックすると拡大画像が見られます American Customer Satisfaction Index（ACSI）の最新調査によると、スマートフォンユーザー ...

American consumers gave Chick-fil-A top marks, two Decatur restaurants closed and a major conference for hemp beverages is coming to Atlanta.

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...

From McDonald's and Wendy's to Panera Bread, here's when restaurant chains across the Chicago area stop serving breakfast.

Satisfaction at sit-down restaurants dropped slightly over the last year, but one restaurant continues to take the crown.