A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

It hasn't been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

According to the American Customer Satisfaction Index Restaurant and Food Delivery Study, Chick-Fil-A received the highest ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.

American consumers gave Chick-fil-A top marks, two Decatur restaurants closed and a major conference for hemp beverages is coming to Atlanta.

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

Chick-fil-A’s systemwide sales eclipsed $22 billion in 2024 as the brand remained only one of three restaurant chains in ...

Satisfaction at sit-down restaurants dropped slightly over the last year, but one restaurant continues to take the crown.

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...

according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in travel, a shaky economy and concerns about the future for premium travel services ...

according to an American Customer Satisfaction Index travel survey. Some carriers fared better than others when it came to keeping customers happy, as Southwest Airlines roared to the top of the ...