Microsoft says AI saved over $500M in customer support, just days after 9,000 job cuts. The timing drew criticism, even as the company invests $80B into its growing AI ambitions.

A Microsoft executive has made a bold, if dubious, claim: that the company has already saved hundreds of millions of dollars ...

Microsoft AI savings are making headlines as the company reveals it saved over $500 million using AI tools across sales, ...

Microsoft says it has saved half a billion dollars just by using AI in call centres, but thousands of company workers have ...

According to a recent report by Bloomberg, Microsoft says AI is helping cut costs in a big way, especially in customer service. During a presentation this week, chief commercial officer Judson Althoff ...

Microsoft is making massive savings through the use of AI. This announcement casts the recent waves of redundancies in a ...

Microsoft has achieved over $500 million in savings in 2024 through AI adoption, boosting productivity in sales, customer ...

Microsoft is restructuring its sales division to focus on artificial intelligence, leading to 9,000 job cuts. The company ...

Althoff said that AI helped Microsoft save over $500 million in its call centres alone last year and led to higher employee and customer satisfaction, as per the report. These internal comments come ...

Shares in US cereal maker WK Kellogg (KLG) soared more than 52% in pre-market trading on Thursday, following reports of a ...

Microsoft is increasingly integrating AI across its operations to boost efficiency and cut costs, even as it lays off thousands of employees. The company says that AI is helping it in major savings ...

Despite laying off nearly 15,000 employees this year, Microsoft claims its artificial intelligence tools are delivering major cost savings and productivity gains.