Texas Roadhouse has been named America's favorite restaurant — beating the likes of Chili's, Olive Garden and its big ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index was developed at the University of Michigan by a prominent group of scientists ...

The American Customer Satisfaction Index was developed at the University of Michigan by a prominent group of scientists under the leadership of Claes Fornell, the Distinguished Donald C. Cook ...

It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

In last year’s American Customer Satisfaction Index, Apple and Samsung were neck-and-neck at 80%. In this year’s results, released today, Samsung has retained last year’s score while Apple ...

According to the American Customer Satisfaction Index Restaurant and Food Delivery Study, Chick-Fil-A received the highest ...

Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for automobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study. All four automakers score ...

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...

From McDonald's and Wendy's to Panera Bread, here's when restaurant chains across the Chicago area stop serving breakfast.

The American Customer Satisfaction Index has released its latest report for mobile phone users in the US. The firm suggests that smartphone users in the US still judge their products by basic ...